How We Serve
Three values underpin the Incarnation Place work in the Roseland Community: Build long-term relationships that develop trust, listen to community members, and deliver a multi-faceted approach to services.
Build long-term relationships that develop trust. We interact with Roseland Community members in a way that seeks to protect the dignity and honor the self-respect of every individual we meet. And in a way that provides equitable solutions, solutions tailored to the needs of each individual.
It’s not about doing something “for” someone; it’s about doing something “with” someone. It’s not about providing the exact same thing for everyone regardless of need; it’s about providing the right thing at the right time for each individual.
Either explicitly or implicitly, years of racism and historical white supremacy have influenced the community’s perception of those who offer to serve. Hence, long-term relationships that develop trust are critical to our ability to serve.
Listen to community members. We would not be able to build long-term relationships that develop trust, if we did not listen to community members. By listening we mean listening deeply to understand what community members are saying. The pain they are experiencing, the joys they’re relating. To find the real problem, it’s important for us to listen patiently, to seek clarification, to understand what’s some levels down.
Deliver with a multi-faceted approach. Our third value is consistent with the first two. When a Roseland Community resident needs help, wants help, asks for help, Incarnation Place is ready to step in in a variety of ways. We provide direct, wraparound services to Roseland Community residents of all ages through our Director of Outreach Marva Epperson-Brown and, collaboratively, through other Roseland entities. We do so because we recognize the domino effect, that one problem can lead to another and to another precipitating a catastrophic situation.